Privacy Policy

This privacy policy defines and informs you of how the Institut de Touraine uses and protects the information you transmit to us, where applicable, when you use this site accessible from the following URL: www.institutdetouraine.com (hereinafter referred to as the “Site”).

Please note that this privacy policy may be modified or supplemented at any time by the Institut de Touraine, particularly to comply with any legislative, regulatory, jurisprudential, or technological developments. In such a case, the update date will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are published online. It is therefore advisable for the User to regularly consult this privacy and cookie usage policy to be aware of any changes.

Preamble

Generally, you can visit the website www.institutdetouraine.com, published by the Institut de Touraine, without providing any personal information about yourself. In any event, you are in no way obliged to transmit this information to the Institut de Touraine.

Nevertheless, the Institut de Touraine may, in certain cases, ask you to provide your personal information (See below “Types and Purposes of Data Collected”). By providing this information, you expressly agree that it may be processed by the Institut de Touraine for the purposes indicated in point 3 below, as well as for the purposes mentioned at the end of each form.

However, in case of refusal, you may not be able to benefit from certain information or services you have requested.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the amended Data Protection Act of January 6, 1978, the Institut de Touraine informs you of the following points:

1. Identity and Contact Details of the Data Controller

The data controller is the Institut de Touraine association, with its registered office at 1, rue de la Grandière BP 72047 37020 Tours Cedex 1,

Tel. : +33 – (0)2 47 05 76 83,

Email: contact@institutdetouraine.com

2. Data Collection and Origin

All data concerning Users is collected directly from them.

The Institut de Touraine undertakes to obtain the consent of its Users and/or to allow them to object to the use of their data for certain purposes, whenever necessary.

In all cases, Users are informed of the purposes for which their data is collected via the various online data collection forms.

3. Types of Data Collected

We only collect data necessary for processing your requests and sending information. This data is collected via:

• The contact form and the quote/registration request form (name, first name, email address, phone number, message, and information necessary for your request).
• Newsletter subscription (email address).
• Cookies and trackers (see Cookies section).

Our mailing lists are managed by the Mailchimp platform. Each mailing contains a hyperlink allowing you to unsubscribe at any time.

4. Mandatory or optional nature of data collected

The forms on the Institut de Touraine website (contact form, quotation/registration form and newsletter subscription) indicate whether the information requested is mandatory or optional, in particular by means of an asterisk (*).

Data identified as mandatory is required to process the User’s request. If this information is not provided, Institut de Touraine will not be able to process the request in question (contact, reply to a request for information, quotation or registration, or newsletter subscription).

Optional data is collected in order to improve the quality of exchanges and the processing of requests, but its absence does not prevent the form from being sent or the request from being processed by Institut de Touraine.

5. Purpose of data collected

The Institut de Touraine only collects data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

• To respond to your requests sent via our contact or quote/registration forms.
• To send you our newsletter, if you have subscribed.
• To analyze website traffic and improve user experience (statistical cookies).

The processing of your personal data is based on your consent (contact forms, newsletter subscription, non-essential cookies) and our legitimate interest in responding to your requests and ensuring the proper functioning of the site.

6. Recipients

Institut de Touraine is the sole recipient of your personal information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that Institut de Touraine uses. Neither Institut de Touraine, nor any of its subcontractors, sell the personal data of visitors and Users of its Site.

7. Shelf life

Your Personal Information is kept by Institut de Touraine only for as long as is necessary for the purposes for which it was collected, and in compliance with the legal obligations applicable to our teaching and examination center activities.

Information relating to your customer account is kept for 3 years from the date of your last activity on the account. After this period, the account may be closed and your data anonymized or deleted, unless the law requires a longer retention period.

8. Transfer of data outside the European Union

Personal data collected by Institut de Touraine is mainly processed within the European Union.

However, certain tools or service providers used by Institut de Touraine (in particular for sending newsletters, audience measurement or managing cookies) may involve the transfer of personal data outside the European Union, in particular to countries recognized as not offering a level of protection equivalent to that of the European Union.

In this case, Institut de Touraine ensures that such transfers are subject to appropriate safeguards in accordance with the regulations in force, such as standard contractual clauses adopted by the European Commission or any other measure recognized as ensuring an adequate level of protection for personal data.

The User may obtain further information on these guarantees by contacting Institut de Touraine using the contact details mentioned in this privacy policy.

9. Data protection rights

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by filling out the contact form.

Right of Access and Data Communication

You have the ability to access your Personal Information.

However, due to the security and confidentiality obligation in the processing of personal data incumbent upon the Institut de Touraine, you are informed that your request will be processed provided that you provide proof of your identity, particularly by producing a scan of your valid identification document (in case of a request via our dedicated electronic form) or a signed photocopy of your valid identification document (in case of a written request).

The Institut de Touraine informs you that it reserves the right, where applicable, to object to manifestly abusive requests (due to their number, repetitive, or systematic nature).

To assist you in your process, particularly if you wish to exercise your right of access through a written request to the postal address mentioned in point 1, you will find a letter template prepared by the National Commission for Information Technology and Liberties (the “CNIL”) by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to Rectification of Data

Under this right, legislation entitles you to request the rectification, updating, blocking, or erasure of your data that may be inaccurate, erroneous, incomplete, or obsolete, as the case may be.

Additionally, you can define general and specific directives regarding the fate of personal data after your death. Where applicable, the heirs of a deceased person may demand that the death of their loved one be taken into consideration and/or that necessary updates be made.

To assist you in your process, particularly if you wish to exercise, on your own behalf or on behalf of a deceased loved one, your right to rectification through a written request to the postal address mentioned in point 1, you will find a letter template prepared by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to Object

The exercise of this right is only possible in one of the following two situations:

• When the exercise of this right is based on legitimate grounds; or
• When the exercise of this right aims to prevent the collected data from being used for commercial prospecting purposes.

To assist you in your process, particularly if you wish to exercise your right to object through a written request sent to the postal address indicated in point 1, you will find a letter template prepared by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

10. Contact the Data Protection Officer (DPO)

For any questions concerning your personal data, the exercise of your rights (access, rectification, deletion, limitation, portability, opposition) or any request relating to the processing of your information, you can contact our data protection department at the following address:

E-mail: contact@institutdetouraine.com
Postal address: Institut de Touraine, 12 rue des Écoles, 37000 Tours, France

Our team will process your request within a reasonable timeframe, which should not exceed 1 month from receipt of your request.

11. Complaint to the competent authority

If you believe that the Institut de Touraine is not fulfilling its obligations regarding your Personal Information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can submit a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.